You are required to have cleaned up and be out of the Kitchen at the end of your reserved time.  If you are not your deposit is forfeit.  It is important that you plan your time accordingly. 

Yes. While we don't expect you to wash the walls and clean the floor mats, you should leave the kitchen the way you'd like it to look when you come in. That basically means: wash your dishes, wipe down dirty surfaces, and pick up/sweep/wipe anything off the floors.

Your deposit will be held and not cashed.  It will be returned when your rental period is completed.

The Kitchen is equipped with a lock that requires a code to open the door.  A reminder email will be sent to you 2 days prior to your reserved time.  This email will include your access code and other information such as the location of switches for lights, heat, air conditioning, clean up checklist and where to dispose of trash

Hours cannot be credited which is why it is extremely important that you estimated as accurately as possible.

You must notify us directly at 916-862-3822 if you need to cancel your reservation.  Any cancellation with two days of your reservation is subject to a $50 cancellation fee. There are no exceptions to this rule including personal situations or your client’s cancellation of the function.

We will process your reservation request within 48 hours or less.  Confirmations are done on a first come, first serve basis which may result in your requested time being unavailable.  You will be sent an email confirmation indicating the date and hours your have requested.  At that time your reserved hours will be marked as Tentative on the calendar.  If we do not receive your deposit within 3 days, either via check or PayPay, your reserved hours will be released.